• How do I order?
• How do I pay?
• How are my items shipped?
• Do you ship outside the USA?
• What can I do if I’m not happy with my product?

How do I order?
Orders can be made directly on the site – simply click on the “Add to Cart” button to add the items to your online shopping cart. You can use the “View Cart” link in the top right of the site to take a look at what you’ve already purchased. The cart allows you to change the quantity of your items or remove them completely at any point.

To confirm your order we’ll need your details, including card number, expiration date and shipping and billing addresses. Please include your email and daytime telephone number when you order – it allows us to keep you up-to-date with the status of your order and contact you with any questions regarding your items.

Each order will receive an Order Confirmation Number; please quote this number in all correspondence to allow us to quickly identify your goods.

Although our team take great care to make sure our product pictures offer accurate representations of each product, sometimes this isn’t always possible due to the large number of items we stock. Please ensure that you have read the full description of the product before going to the checkout.

In the case of a cancellation, please contact us immediately!

How do I pay?
You can pay for your order online using your credit card. We currently accept MasterCard, Visa, American Express, and Discover.

You can order with confidence knowing that we use a secure server to keep your details entirely safe from online fraud. If you have any queries regarding our payment system, please feel free to contact us.

All prices are in US Dollars.

How are my items shipped?
Standard Ground Shipping is US$5.95 per product within the Continental USA.
Mainland U.S. items will be shipped via UPS, DHL or USPS Priority Mail, and most packages arrive within four to seven business days.

Do you ship outside the USA?
Unfortunately it’s currently not possible for us to ship to other countries due to the postage costs involved. We apologize for the inconvenience.

What can I do if I’m not happy with my product?
If there is any defect in the product on receipt then it may be returned to us for a refund, free of charge.

All our items are delivered with care. However, in the unlikely event that your order or part of your order arrives damaged, please let us know immediately so that we can file a damage claim with the shipping company. Please keep all your packing materials for five business days after notifying us and a replacement will be sent out to you urgently.

Damaged, defective or incorrectly sent items will have their return postage reimbursed. All refunds are handled using the same method used to pay for the initial order, or through store credit in some special circumstances.

Before you return any items, please contact our orders department at sales@perfumewomens.com so that we can arrange your refund and let you know the return shipping details.